‘Our long-term objective is to make printing a subscription’ says HP CEO gunning for 2024’s Worst Person of the Year award | Not satisfied with merely bricking printers, HP now wants to own them al…::It was only the other day we reported how HP has been slapped with a lawsuit in response to measures that disable its printers when fitted with a third-party ink cartridge. Now the company’s CEO,
Got it. Not to buy hp printer.
Nowadays, the only thing I find myself printing occasionally are return labels for Amazon RMA on my trusty old Samsung CLP laser printer (which sometime has a mind of its own and starts adding a single grayish streak on the second page onward at random location).
I have a second monochrome laser printer from Brother I purchased 2-3 years ago for a bargain lightning price of $70 thinking of replacing my old “dying” printer, however I exclusively use it to do occasional photocopies and I already have a bunch of TN660 toner for it.
Just waiting for the Samsung to run its course and finally die but it lives on challenging any thoughts I may have to send it to the eco-centre (recycling center in Québec). It is at least maybe 20 years old and the darn thing is stubbornly holding on 😆. At this point I feel like it may last another 20 years. It has indeed been well worth the $300 at the time.
Early on, I experienced so many issues with Lexmark, Epson and HP that I crossed off the companies forever.
Fortunately, I think I lucked out on my current 2 printers that will, hopefully, last me a few more decades.
I used to only recommend that any Brother printer would be better to friends and family, but I came accross information that newer brother printers started to have a chip in their ink/toner cartridges. I am unaware if it is for some nefarious purpose. Hopefully, they understand alienating customers will quickly dissolve all the good will they have accumulated.
I haven’t purchased a new HP product since my Pavilion in 1998. I own an HP mini PC, but that was second hand. I’ll never ever ever buy any of their products ever again.
Obligatory Brother Laser Printer comment.
And Canon laser brinter!
And Epson Ecotank
I looked into these the other day as my canon inkjet is on its last legs, but it seems any brother laser printer with a comparable featureset now has its own subscription model, and I could be wrong but this is how it seems to work based on my research:
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You automatically get a trial subscription with the toner you get in these printer models (not sure, I hope it’s opt-in)
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If you don’t continue the subscription after the trial, the toner cartridges lock and there’s no way to continue using them, even if you renew your subscription later. You have to pay for new toner cartridges.
With how popular they’ve been for years, I’d be honestly surprised if they hadn’t enshittified. Reddit got a hard on for them like ten years ago.
In fairness, mine is probably even older than that. I think they still sell the basic models. HL-L2305W?
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Well at least HP is being honest about it, so I know to never do business with them.
I bet Epson will be next. AUGH
This is why I prefer Epson Ecotank printers.
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Buy Brother, better printers without all this subscription garbage.
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How long before an ‘open source’ printer hots the market and terrifies this idiot CEO?
If he hasn’t been scared by Xerox, Brother, and Epson, he won’t be scared by a FLOSS printer. At this point, the only people who buy HP printers are those who don’t even google it and remember hearing the laserjets were good circa 1995.
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At least they are honest, kinda.
How much I would love if EU pulled a USB-C on printer ink/toner.
“All printers must be compatible with one of these X possible formats of ink/toner. Lockdown is forbidden too”
Sure the printers would be more expensive but I am sure we would see an incredible improvement in quality and decrease in ink/toner cost
“This is the ink we use. Everyone use the same ink. Cheaper, easier, better for everyone.”
“But sir, that sounds a lot like something Communists would do!”
Sure the printers would be more expensive but I am sure we would see an incredible improvement in quality and decrease in ink/toner cost
Probably because everyone but Brother would step out of the market.
Win?
How much I would love for America to stop letting it’s corporations get away with these things so we won’t have to wait for the EU
I won’t be buying another HP printer, ever.
Me too, so nothing in my life has changed.
I was just considering an HP printer as next. Sure it will be another brand who respect customer choice.
Just happened today:
Employee asks for toner for an aging HP Laserjet printer since it’s out. I look it up and it’s $198 for black (it’s not a color laser). I immediately looked up a Brother laser with an ADF scanner/copier and it was $199. High Yield Toner is $15 without a chip from a reputable 3rd party. Office is getting a new Brother printer delivered tomorrow and it’ll work 100x better.
HP, this is how you kill your printer division. Short sighted idiots.
Legit question like I bought an Epson tank printer. I don’t use cartridges. I don’t use anything with HP on it right? So if they decide that they want to screw you over but they’re not a monopoly, wouldn’t we just go elsewhere? How is this a win for them? I just feel like they’re digging a hole for themselves
No?
Epson is only marginally better with the Ecotank, the components are dated to fail within 2 years after the warranty. That being said, they’re second best to Brother because they actually price ink fairly.
Was that HP Laserjet unable to use 3rd party toner?
Too many disagreements about whether it worked or not in the reviews to spend a minimum of $99 on it.
Ah, that makes sense. I’ve only used the really old ones but I imagine that they’ve made it harder to do this on more recent models.
HP has absolutely lost their minds and misread consumers, even business consumers. They’ve absolutely made things near impossible to use 3rd party supplies. I mean, they want to go full subscription model so you’re paying monthly to use a piece of sub-par hardware you bought. They still think they don’t have competition and haven’t realized Brother and others like Lexmark have surpassed them in the enterprise world.
Oh and we got the printer delivered and it was up and printing in about 5 min. That included me inputting the WiFi password using the up and down arrows and ok button. Brother’s still got it.
Why would anyone buy such a printer? You could just go to a print shop at that point. Though honestly that’s already what I do so maybe it’s for the hikikomori or something. I don’t know why the home printer still exists in this day and age.
I don’t know why the home printer still exists in this day and age.
Legal shit.
And financial shit, and tickets, and coupons, and recipes, and templates, and manuals, and …
For when I need to run off a new character sheet right now.
My immediate thought. And no worries about ink drying up and whatever else might break suddenly. Just pay a shop if you want printing as a service.
Well, crafts is why I just bought my first 2 inkjets in probably 20 years. Epson Ecotanks - actually make inkjet reasonable. I use it to do prints for heat transfer and for dye sublimation.
Then there’s the patterns for people who crochet or knit.
And occasionally forms - like passport renewal forms you have to mail in still for some reason, and you live a 30 minute drive from a printshop so having a B&W laser helps.
That said, I haven’t recommended an HP since the 1990s. There’s nothing I’m aware of they do better than brother in laser or epson in inkjet for home use (or Xerox in the business market).
“don’t know why the home printer still exists in this day and age”
Really? You are having a tough time imagining why people may want to print things on paper in their homes? I guess you are not alone because the printzone has a page dedicated to education on this topic.
Please visit the printzone https://www.printzone.com.au/help-centre/7-reasons-why-we-still-need-printers/
It’s been close to 5 years since I needed to print something at work. At home, more like 20 years.
I haven’t ironed my clothes in 25 years but with the power of imagination I can manage to grasp why other people might want to have an iron in their home.
Oh absolutely. There definitely are valid use cases for printers just like there are valid ways to use an ice pick. If you need to use huge blocks of ice for something, you really want to own your very own ice pick. Other people might not need one as much as you do.
I don’t need one
Most of those reasons are why a print company is needed, there’s very little about why I need a printer at home.
Because I need to print at home, that’s why it exists.
What an ignorant take. There are people who’s life functions differently than yours.
I just replaced my 1996 Lexmark laser. I don’t recall ever replacing the toner, perhaps once. It just worked, for 27 years, and I can probably fix it.
I now have a newer wifi b/w laser. Why should I go somewhere to print something? It would take a minimum of 30 minutes to do so, and cost $2-$3. My time is worth more than wasting it on getting something printed.
And wtf is hikki-whatever?
If I’m expected to pay a subscription that means every single aspect of the experience has to be outsourced to HP. And I’m including set up, cleaning and maintenance, consumables, and sending a man out to clear my paper jams for me, too. That’s how it works at the print shop – I put in money, they hand me prints completed to my specifications. Whatever happens in between those two events is not my problem.
But of course that won’t be the case, so they can fuck off.
fuck these goddamn late stage capitalist monsters, they’re fucking living caricatures.
Shame this won’t pass: https://www.sanders.senate.gov/press-releases/news-sanders-and-colleagues-introduce-legislation-to-combat-corporate-greed-and-end-outrageous-ceo-pay-2/
If HP’s competitors are listening to his utterances, they should be all over this with ads saying “no subscriptions or other nonsense in our printers, and never will be”. They could grab much more of the market.
The sad thing is that I bet all the competitors have a room full of suits and ties who are hoping this works out for HP so they too can do it. I can almost guarantee this will turn into a “follow the leader” game.
Please proceed, governor.
