I suppose that specifically I am wondering if there are any things you do to perhaps:

  1. stay calm
  2. calm the other person down
  3. get them to understand you better
  4. understand their point of view
  5. diffuse trolls
  6. just be a good person who wants to participate in a conversation that enhances your understanding of others, different cultures, and the world and how it works
  • Audrey0nne@leminal.space
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    5 months ago

    Strike 2 and 3, those are beyond your control. Don’t even bother engaging trolls even to diffuse them, they’re only interested in popping off. 1, 4 and 6 seem decent. Also remember to just keep in keeping on, some folk just want to cause mayhem and discord.

    • other_cat@lemmy.world
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      5 months ago

      I remember the early internet days when the rule was “don’t feed the trolls.” Feels like that definitely got lost somewhere.

    • squid_slime@lemmy.world
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      5 months ago

      Sorry but 3 I would say write clearly, with studies and make sure you are well educated in the points you are making.

      I don’t think people are apposed to being told differently, although I would say don’t exhaust yourself repeating these point. Some people are opposed to your ideas and that’s fine

    • Admiral Patrick@dubvee.org
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      5 months ago

      I definitely concur. 1, 4, and 6 are good.

      #2: No one in the history of people being told to “calm down” has ever calmed down, so I wouldn’t get your hopes up at being the first to succeed at that.

      #3: Like the commenter above said, that’s outside your control. However, if they ask for clarification on something you said, and you’re pretty sure they’re sincerely asking, then by all means.

      #5: Yeah, they’re just there for the mayhem. Block and move on.