When Spotify announced its largest-ever round of layoffs in December, CEO Daniel Ek hailed a new age of efficiency at the streaming giant. But four months on, it seems he and his executives weren’t prepared for how tough filling in for 1,500 axed workers would be.

The music streamer enjoyed record quarterly profits of €168 million ($179 million) in the first three months of 2024, enjoying double-digit revenue growth to €3.6 billion ($3.8 billion) in the process.

However, the company failed to hit its guidance on profitability and monthly active user growth.

  • towerful@programming.dev
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    7 months ago

    I have finally stopped using Spotify.
    Now using TIDAL and absolutely loving it. It’s like what Spotify used to be, loads of great recommendations, much better audio quality, a bit cheaper, and I believe the artists get a better cut.
    It’s too good to last, but I’m going to enjoy it while it does

    • buddascrayon@lemmy.world
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      7 months ago

      I have been using and will continue to use Pandora. I pay five bucks a month for no commercials it continually sends me music that I like to listen to and I have had little to no problems with it since I first signed up. While currently everyone I know who uses Spotify does nothing but complain about how their playlists keep playing them stuff they don’t want or have previously disliked.

    • assembly@lemmy.world
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      7 months ago

      I dropped Spotify during that whole Joe Rogan thing but I had been a long time subscriber. I moved to Apple Music which is super buggy and has what appears to be zero interest in playing music I actually like. From your comment, I’ll give Tidal a shot.

    • DerArzt@lemmy.world
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      7 months ago

      Just took a look at their pricing. Immediately comparable with Spotify (same price for both individual and family). Looks like I’m trying a new streaming service!

    • vibinya@lemmy.world
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      7 months ago

      I absolutely love Tidal as well. Was a long time Spotify subscriber, but their UI/UX decisions, especially for their desktop client, finally frustrated me enough to switch. Had almost no issues moving my playlists over, have a shuffle which actually shuffles, still have daily recommendation playlists, and my favorite part -patch notes; I know what’s happening and why. They actually listen to user feedback and make updates based on it.

        • vibinya@lemmy.world
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          7 months ago

          When I signed up they had a very easy process which allowed migration of playlists. I believe it was a 3rd party utility/website which you could actually use to migrate playlists from and to any of the music streaming services.

    • soEZ@lemmy.world
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      7 months ago

      Switched to tidal as got fedup with Spotify shit app quality, constant breaking when usieng Android auto, and glitching out when playing between pc/android. Tidal is better but missing things. My wife loves alexa integration…so she sticking with Spotify. I am enjoying tidal though. It just works evey time. Its clear why it stops playinga song, and so on. I would rather miss featurs then use buggy product. Spotify is full of random featurs and crap but its buggier then ever…

      One other stark difference is the qulaity of of mixes and radio stations tidal puts together…spotify plays same stuff on loop basically, i rarely got anything good thats new and not promoted artist…with tidal i get a huge mix of artists in mymixes and radios, both new and old stuff…its been better for discovery then Spotify.

    • YurkshireLad@lemmy.ca
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      7 months ago

      Does Tidal let family members live at different addresses or do they restrict a family to one house?

    • Quazatron@lemmy.world
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      7 months ago

      I’ve been using Tidal for a long time, and it has only gotten better.

      They recently upgraded all tiers to high quality (better than CD) quality for free.

      Meanwhile Spotify still doesn’t have the high quality audio tier they promised a few years ago.

    • Deceptichum@sh.itjust.works
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      7 months ago

      I saw Spotify sent out an email for another fee hike yesterday. When I opened the app, it was showing me some garbage for an AI playlist generator and the email mentioned they needed more money to pay for amazing new features, the new AI system was no better than the previous system so I figured wtf do they need it for.

      After 15 years of being a paid member, I’m going to wrap it up and go back to piracy.

      • Thassodar@lemm.ee
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        7 months ago

        I’m on the same track although I distribute my music there, so I wonder if unsubbing will affect that. I’m not subbed to the other platforms that have my music, so I don’t see why it would.

        Because they have a huge market share, though, it’s easier to tell people check me out on Spotify than Tidal/Deezer/Bandcamp or whatever because the average Joe doesn’t know what those are.

      • bsides@lemmy.world
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        7 months ago

        If that’s the argument, that’s not even the right price. It should be $15.70, because 15.70 - 30% = 10.99. They are losing money if they keep doing math wrong. Looks like they just put 30% above 10 (which isn’t 10.99 by the way) and ran with it.

        Best of luck!

      • skarn@lemmy.today
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        7 months ago

        I expect that’s due to the 30% cut taken on subscriptions purchased through the app store

  • ChocoboRocket@lemmy.world
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    7 months ago

    Next time axe the executives and keep the staff.

    Most executives I’ve met can’t read emails and just point to one of two numbers and say “higher/lower!” while dreaming of KPI’s that don’t improve anything and solely exist to stagnate wages

    • SeaJ@lemm.ee
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      7 months ago

      It’s that or they think they can simply replace people with AI and call it good

      • Rusty Shackleford@programming.dev
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        7 months ago

        As someone who “makes AIs” professionally (computer vision for diagnostic imaging & GANs for CAD), the typical “executive” doesn’t understand how beneficial, impotent, and dangerous deep-neural-network-based AIs can be in different sets of hands.

        I’m not a pure technocracy advocate, but our “LeAdErShIp” is woefully underequipped, at every level.

        • SeaJ@lemm.ee
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          7 months ago

          Yup. AI models can be very useful…or they can largely be worthless…or they can amplify biases and give dangerous information.

          • Rusty Shackleford@programming.dev
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            7 months ago

            The way I/we train them and their resultant “efficacy” largely depend on understanding a fundamental philosophical debate with a mostly sociopathic culture of leadership ingrained in human dominance hierarchies.

            I/we like to think that I/we strive to make efficient (low-resource requirement) models that are partners and muses in human creativity, the tireless endeavour of engineering progress, and the scientific method.

            The debate, in my view, is, “Do you want to treat AIs as tools to free up time and increase productivity/value, and share that surplus equitably, or do you want to replace old slaves with new slaves even if the new slaves will eventually usurp your power and kill you in a way undreamt of by the old slaves?”

            Guess which side your average mouth-breathing middle-management/senior-executive “hail corporate” type falls on.

  • wise_pancake@lemmy.ca
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    7 months ago

    Couple things bug me about this.

    He’s composing there are still support roles instead of roles exploring high impact opportunities. But does he know the value of those support roles on keeping other teams focused?

    Tech is so shitty lately. Get people to build something for you with massive revenue per employee. Pre IPO? Dilute their shares for another round of investment cash. Post IPO? Just fire ‘em, declare its the year of efficiency, and maybe say it’s your fault but not accept any responsibility or pay reductions or reduced rewards.

    • henfredemars@infosec.pub
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      7 months ago

      For real. I’ve been having issues with playlists loading correctly especially in Car mode. It made my likes unusable for a week.

      Pay your employees! I know you can afford to fix issues.

  • WhatsThePoint@lemmy.world
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    7 months ago

    Gasp - it’s almost like these jet setting CEOs just don’t know that much about their day to day operations. Maybe they should spend less time tongue fucking each other for being “captains of industry” and more time doing the actual job they are paid obscenely for. They are supposed to ensure the company is running properly, not just push up the stock price.

    • casmael@lemm.ee
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      7 months ago

      Actually that’s a really good point. Apart from any glaring ethical concerns one might have about this kind of thing, it’s not a terribly good way to run a business. Man do these folk ever like finding a nice new way to shoot themselves in the foot 🤦‍♂️

      • cybersandwich@lemmy.world
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        7 months ago

        If you as a CEO who has been running a company, need to fire 1500 people, your resignation should follow that decision or at the very least a few of your c suite and management team need to be removed with them.

        Talk about gross mismanagement.

        I’d give a new CEO a pass on this tbh. But if you’ve been running the company so poorly that a sizeable chunk of your employees need to be fired youve failed at your job. You should go.

  • Praise Idleness@sh.itjust.works
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    7 months ago

    Well no shit. If you have zero problems after firing 1500 people at once, that means you were being a terrible manager this whole time.

  • MehBlah@lemmy.world
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    7 months ago

    Another psychopathic CEO doesn’t really understand how things work. How many times have I encountered these clueless little dictators? When you are working for one they constantly fuck up and always blame someone else.

    • orcrist@lemm.ee
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      7 months ago

      On the contrary, I think the CEO knows exactly what his job is: go there and make money for himself and his friends. Whatever happens to the company in the future is the future CEO’s problem.

      • b_n@sh.itjust.works
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        7 months ago

        Also, “line goes up” is a dick measuring contest between CEOs of different companies.