It’s helpful to take a few steps back from time to time to reassess where we’re each coming from on our knowledge of tech (or anything) to better communicate.
It’s helpful to take a few steps back from time to time to reassess where we’re each coming from on our knowledge of tech (or anything) to better communicate.
I always have to explain to people that the internet and Wi-Fi are two different things.
I used to work at an internet service provider and oftentimes people would call up to say that they couldn’t connect to the internet and the problem was actually that they couldn’t connect to the Wi-Fi because the router was broken / out of range / had been turned off because they read something about 5G on Facebook. Their internet service was fine.
That’s like saying people are complaining their engine doesn’t work when it’s their drive train that’s broken.
That’s not so much a misunderstanding of the structure of the system, as that people unfamiliar consider the drive train to be part of “the engine” which is “the set of mechanical things going on inside the car that makes the wheels turn” or “everything upstream of the wheels”.
A person who can’t connect to wifi also can’t connect to the internet.