Robocalls with AI voices to be regulated under Telephone Consumer Protection Act, the agency says. I’m pretty sure this puts us on the timeline where we eventually get incredible, futuristic tech, but computers and robots still sound mechanical and fake.

  • nutsack@lemmy.world
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    5 months ago

    didn’t this happen a long time ago under Bill Clinton or something? what the fuck happened?

  • Blackmist@feddit.uk
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    5 months ago

    OK. Enforce it then.

    Block all calls unless you can verify exactly who they’re from. Block all overseas VOIP bullshit. Block calls from any country that doesn’t have the same call verification rules.

    • ____@infosec.pub
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      5 months ago

      Seems you could do all of that easily enough with asterisk or any of its variants/frontends. Bonus, you can tweak the rules as you like, on the fly.

      For awhile I was getting obv scam calls from china - I neither know anyone there nor do business of any kind there. That country code would be one of the first on my blacklist.

    • droans@lemmy.world
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      5 months ago

      Blame the Republicans in Congress.

      It took until last May for the Senate to finally confirm the fifth Commissioner. Per law, they can’t create new rules or regulations when there’s a vacancy.

      Have you noticed that 5G was getting faster and had more coverage until it more or less stopped last year? For the first time in history, Congress did not renew the FCC’s spectrum auction authority. T-Mobile bought a lot of 2.5Ghz spectrum back in 2022 but the FCC couldn’t grant it to them. It wasn’t until a month and a half ago that they could use it… Because Congress passed a bill that granted the authority for auctions held prior to March 2023.

      They’ve also tried going after the VOIP services that don’t follow STIR/SHAKEN or allow robocallers. But they don’t have enough funding to do much more than the minimum. For the very few that they can catch, they first provide a warning period for the company to remove robocallers and correct their systems. If that fails, the FCC then permits carriers to block the provider, but they can’t mandate it.

      Except even that’s not enough. The FCC can’t take actual legal action against the providers, only the robocallers. So quite often, the provider will just change their business name, list different fake people as their executives, and then rejoin the networks as if nothing ever happened. Look up One Owl Telecom - they’ve done this numerous times.

  • AutoTL;DR@lemmings.worldB
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    5 months ago

    This is the best summary I could come up with:


    The Federal Communications Commission plans to vote on making the use of AI-generated voices in robocalls illegal.

    A recent anti-voting robocall used an artificially generated version of President Joe Biden’s voice.

    An analysis by the company Pindrop concluded that the artificial Biden voice was created using a text-to-speech engine offered by ElevenLabs.

    As the FCC noted yesterday, the TCPA “restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages.”

    Rosenworcel said her proposed ruling will "recognize this emerging technology as illegal under existing law, giving our partners at State Attorneys General offices across the country new tools they can use to crack down on these scams and protect consumers.

    “AI-generated voice cloning and images are already sowing confusion by tricking consumers into thinking scams and frauds are legitimate,” Rosenworcel said.


    The original article contains 406 words, the summary contains 140 words. Saved 66%. I’m a bot and I’m open source!

  • schnapsman@feddit.de
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    5 months ago

    If they banned all robocalling, wouldn’t that solve it? Can a prioritisation of quality of life over marketing include the phone space? Four US states ban billboards. With an ad blocker, the internet is usable. Nitpicking which tactics can be used in robocalls won’t hardly solve the vicious spread of misinformation in this way.

    • brbposting@sh.itjust.works
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      5 months ago

      banned all robocalling

      Oh, I didn’t realize this was literally Nazi Germany.

      A slippery slope where the next thing you know, corporations aren’t people, they’re capping the unlimited anonymous campaign contributions, and ad-supported Neuralink requires informed consent.

    • dirthawker0@lemmy.world
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      5 months ago

      Robocalling isn’t inherently bad. Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules. It’s just the political ads, scams, and sales that need to be made illegal and punishable.

      • prole@sh.itjust.works
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        5 months ago

        The thing is, at this point, I’ve been so conditioned to ignore those kinds of calls, and immediately hang up if I accidentally pick one up, that I would probably miss the legitimate calls as well.

      • DreadPotato@sopuli.xyz
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        5 months ago

        Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules

        Those scenarios would be better handled through email or text message. Nothing that should be handled by a robocall is urgent enough to warrant disturbing people with a phone call, it should just be text or email.

        An actual emergency call, requiring your immediate attention, should absolutely not be handled by robocalls. If it doesn’t require immediate attention, then a call is not necessary.

        • dirthawker0@lemmy.world
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          5 months ago

          Personally I want fewer text messages coming up on my mobile. I give a lot of places the landline number precisely to avoid them.

          • Saik0@lemmy.saik0.com
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            5 months ago

            So you want to replace the 1-10 sms messages with robocalls? You want to receive 1-10 calls a day that is literally one-two lines of text?

            • dirthawker0@lemmy.world
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              5 months ago

              They go to the landline which I ignore most all the time. Plus I don’t get 1-10 calls a day. If I did. I would definitely want to not be bothered by them coming in on my mobile.

              • Saik0@lemmy.saik0.com
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                5 months ago

                Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules.

                You want them to make texts they already send a robocall instead. These are literally your words. And since you never answer your landline by you own words, you never actually receive the content they’re sending. Why wouldn’t you instead rather they didn’t do either (sending automated texts and robocalls)?

                • dirthawker0@lemmy.world
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                  5 months ago

                  I’m not sure where you’re getting the idea that I want them to send texts. I don’t want unnecessary messages on my mobile phone, since it’s with me all the time, where I feel more compelled to look at it. I would rather they send a voicemail to my landline and I can listen to the message when I feel like it. Most of the time I’m working on my computer and I can hear the voicemail being recorded in the background, and that’s all I need. By using the landline I’m offloading relatively unimportant stuff away from the more distracting device, the mobile.

        • brbposting@sh.itjust.works
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          5 months ago

          Just pick up the damn phone & call me!

          -an elderly neighbor on his frustration with membership text messages from the aquarium

          An organization being welcome to use something doesn’t mean it’s necessary for them to do it!

          What do you think about national emergencies triggering automated calls to landlines?

          • DreadPotato@sopuli.xyz
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            5 months ago

            What do you think about national emergencies triggering automated calls to landlines?

            Well that is something that could require immediate action for your safety, so it could make sense. We have a nation-wide civil defense siren system where I live for that kind of stuff, which I believe is a much better solution than cold-calling people who may or may not even be within range of their land line.

    • Timwi@kbin.social
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      5 months ago

      I assume that banning all robocalls requires new legislation, whereas the regulation mentioned here didn’t.

  • Melkath@kbin.social
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    5 months ago

    Good thing Trump has those “crime free zones” in the works.

    One of em definitely needs to be around PHONE CALLS.

  • Herbal Gamer@sh.itjust.works
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    5 months ago

    This has made me wonder… have any other europeans ever had problems with these?

    I don’t recall ever having been called by a robot.

    • Treczoks@lemmy.world
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      5 months ago

      One of the reasons might be that a) robo calls are illegal here, and b) if someone uses them, they are easy to hunt down.

      I once got some robocalls, all of the same makeup telling me I had won a car and should call a premium number to claim it (Ha!). I just reported those numbers to the local equivalent of the FCC, and they took it down within days.

    • Nyfure@kbin.social
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      5 months ago

      We sometimes get weird scam-sms, but thats about it.
      (We is my family, other people dont really talk about it with others that much)

  • YeetPics@mander.xyz
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    5 months ago

    How about this: if I get a robocall advertising a product/service or a politician’s campaign I get that product or service for FREE and if it’s for a politician they lose $25k from their pac or Superfund for each report (which gets donated to their opponent)?

      • YeetPics@mander.xyz
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        5 months ago

        Sounds like a semantic debate. Yes, third parties exist but they don’t get enough votes to win in a FPTP voting system.

        I’ll concede if you can show me where a third party has won a POTUS spot in the last 60 years.

        Sadly the history tells a different story.

        Maybe the 25k can just go to me as a victim, then.

          • YeetPics@mander.xyz
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            5 months ago

            Divide it up amongst them all? Is it that hard?

            Is this entire thread just semantic debates over my opinions or what lmao

            The idea of this being a ‘punishment’ isn’t from the direct loss of financial support, but the aid to opponents. It doesn’t matter who it goes to as long as it isn’t the one using robocalls to canvas voters.

            Do you think I’d get 10-15 GOP funding texts and calls a week if each one was a chance for me to use their funds to help their opponents? I don’t.

    • mPony@lemmy.world
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      5 months ago

      yeah then you’ll have even more GOC money funding fake “Democratic Party” robocalls.

      • YeetPics@mander.xyz
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        5 months ago

        Yea except if we have a publishable reporting system (for robocalls, like the ones you’re making up rn) it won’t work like that will it? Being that the concept changes the status quo… This isn’t super difficult to figure out if you try ;)

  • PersnickityPenguin@lemm.ee
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    5 months ago

    Does this include google assistant making robocalls or answering my phone on my behalf? I sometimes use it to setup hair cut appointments.

    • Spinny@lemmy.world
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      5 months ago

      Wait you can use Google Assistant to make calls? I just use it to filter out spam calls without answering.

    • spongebue@lemmy.world
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      5 months ago

      I accidentally deleted that voice mail from the public benefits department a couple days ago and they haven’t called back yet ☹️

  • kromem@lemmy.world
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    5 months ago

    It seems like most people are missing “under existing law”

    Nothing is changing. The FCC is simply putting to a vote that “yes, the prohibitions regarding automated calling apply to AI generated voices too.”

  • mlg@lemmy.world
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    5 months ago

    Scammers who are just recording their voice: “Oh ok we’re good”

    • Laitinlok@lemmy.laitinlok.com
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      5 months ago

      The TCPA, a 1991 US law, bans the use of artificial or prerecorded voices in most non-emergency calls “without the prior express consent of the called party.”

      Prerecorded calls are not allowed too.

      • prole@sh.itjust.works
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        5 months ago

        Right, so in other words this will change absolutely nothing just like that 1991 law did.