I just wanted to post this here because I want to help you all and hurt gen.xyz as much as possible. I had a .xyz domain through njal.la which I used to host jellyfin, homeassistant, and other basic things for friends and family. My domain recently became inaccessible without any notice. After a while of troubleshooting, I found that it had been reported to xyz as abuse, and they must have done zero investigation whatsoever before serverholding my domain. I thought about opening a ticket with xyz to get my domain back, but realized that I no longer wish to buy from some shitty company that will take down any site without warning. Bought a .com domain since they are somewhat reputable, and I would advise everyone here to never buy a .xyz domain. Angry rant over.
Sounds like an issue with your registrar more so than the domain authority?
Do you have any information to distinguish that?
Does anyone here know if they are the same entity?
They are indeed the registrar. Would have expected more.
They may be a registrar, but not the one I used. They were the registry that locked my domain.
I didn’t get the domain through gen.xyz, they are the registry (not registrar) for the xyz tld. They are the ones who control every xyz domain which is why I warned against them.