Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.
Why not? If the starting point of the article is that we can’t design interfaces based on our elitist 5 percenter knowledge then the remedy for that would be…?
It’s not the point of this article. NN group talks a lot about user testing in other articles, IIRC.
Why not? If the starting point of the article is that we can’t design interfaces based on our elitist 5 percenter knowledge then the remedy for that would be…?
Why are you asking me? I didn’t write the article.
Because you said that was not the point of the article and I asked you to clarify why you think it wasn’t. But never mind. This is going nowhere.