Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.
But the thing with users is that their learning depends on their motivation. Just like we all, they don’t care about something until it becomes an inconvenience and then there’s a reason to learn.
So as long as there are resources to learn when you need it, I don’t think that’s a problem.
But it is unreasonable to expect the average users to care about what the file structure should be when current computers can search through anything in 1 second and they think it’s good enough.
But the thing with users is that their learning depends on their motivation. Just like we all, they don’t care about something until it becomes an inconvenience and then there’s a reason to learn.
So as long as there are resources to learn when you need it, I don’t think that’s a problem.
But it is unreasonable to expect the average users to care about what the file structure should be when current computers can search through anything in 1 second and they think it’s good enough.