Did your Roku TV decide to strong arm you into giving up your rights or lose your FULLY FUNCTIONING WORKING TV? Because mine did.

It doesn’t matter if you only use it as a dumb panel for an Apple TV, Fire stick, or just to play your gaming console. You either agree or get bent.

  • Cypher@lemmy.world
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    4 months ago

    These are fun, Australians can’t waive any of their rights, including consumer rights and rights to access the courts.

    • Patch@feddit.uk
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      4 months ago

      It probably isn’t legal most places. EULAs are already considered fairly flimsy in terms of enforcement, but changing an EULA after you’ve already bought a device, in such a way as to reduce your statutory rights, is almost certainly a complete non-starter.

    • zarkanian@sh.itjust.works
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      4 months ago

      Yeah right lmao

      So, all these companies are wasting money getting their lawyers to write up (and maintain) these documents that we all have to agree to, but they’re totally unenforceable because… they’re too wordy?

      If you believe that, I have a bridge to sell.

  • Dave.@aussie.zone
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    4 months ago

    Send them a letter via registered mail stating that upon receipt of said letter they waive their right to waive your rights.

      • Dave.@aussie.zone
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        4 months ago

        Similar things have worked in countries that aren’t so under the thrall of the mighty corporation. I recall some guy in … Russia? who struck out and reworded a bunch of penalty clauses for a credit card offer he got and mailed it back to the bank, which accepted it and issued the card. Cue much hilarity as he racked up a bunch of charges and then got it thrown out in court. (Actually, here’s a link.. They eventually settled out of court for an undisclosed sum.)

        Anyway, I live in Australia so my response to all these kinds of attempts at removal of my consumer rights is a drawn out “yeah, nahhhh”

  • Toes♀@ani.social
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    4 months ago

    I think you’re qualified for a full refund in most regions if you disagree with the new terms.

  • catloaf@lemm.ee
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    4 months ago

    Or follow the directions in section 1(L), as shown in your screenshot. That section says you can opt out by sending a letter to Roku with your name, contact info, product, Roku account email address, and receipt (if applicable). If you feel so strongly about this, opting out is not hard.

    Also those terms have been published since 2019 so I don’t know why people are only making a stink about it now. I’d bet that the dispute resolution agreement was in the same terms you agreed to the last time they changed, or when you first set it up.

  • Gork@lemm.ee
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    4 months ago

    Smart TVs were supposed to be better than dumb TVs.

    Now it’s the complete opposite.

    • Technus@lemmy.zip
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      4 months ago

      Worst part is, now you can’t find a dumb TV anymore. The closest thing out there are “commercial signage displays” which are just dumb TVs with limited inputs and usually without remotes, but 25-50% more expensive because “commercial” (and because they won’t be able to continue making money by showing you ads and selling your data) and a lot of retailers won’t let you order one without a business account, or force you to order in bulk.

      And every Neanderthal I complain to is like “but smart TVs have so many more features,” like, bro, I can make any TV the smartest fucking TV in the world by plugging it into the desktop PC I’m gonna keep right next to it anyway. All the “smart” bullshit just gets in the way. I’ve yet to encounter a smart TV UI that didn’t require a dozen button presses to change inputs and spend two seconds or more re-drawing the UI with EVERY INPUT because they put the cheapest processors they can find in these pieces of shit.

  • GrymEdm@lemmy.world
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    4 months ago

    I am not a lawyer, but would such a contract be enforceable? To my untrained eye this has a lot of similarity to the unenforceable NDAs I keep on hearing about when people try to bully others into being quiet about crimes.

  • corymbia@reddthat.com
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    4 months ago

    NOTHING SUSPICIOUS HERE. DO NOT FEAR. SIGN AWAY FUTURE LEGAL PROTECTION BECAUSE THERE IS NOTHING TO FEAR.

  • Lutra@lemmy.world
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    4 months ago

    What about the one sided ability to change a contract??

    A year from now Roku pop up says “Click to Accept” , the text says **"this contract means you’ll have to give us your first born child? ** My reasoning says if they can do one then they can do the other. There is nothing that would prevent them from adding ‘fees’, or ‘subscriptions’ or simply turning off the device. (!)

    This is egregious. We bought something. In normal commerce, the contract was set in stone at that moment. The seller can’t roll up 2 years later, change the contract, force you to agree before you can use your device, and then say , well maybe if you beg, you can opt out.

  • AlexisFR@jlai.lu
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    4 months ago

    Cool. Can you buy something else and stop talking about it for days now?