• DebatableRaccoon@lemmy.ca
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    7 months ago

    Since the conversation moved down a little, I respond to this comment instead of your original question. For clarity, I’m not referring to them providing a terrible service as kratoz presumed. They’re right but as you said, that’s not a scam. What is a scam is their shady practice of selling people 4k plans while hiding the fact the paying customer will likely never receive that quality because they don’t make it clear on the sign-up page that they’ve locked that particular functionality behind arbitrary hardware requirements that make no sense and has zero relation to whether or not your internet service package has the bandwidth to provide 4k quality. See here for more details if you’d like.