I’ve been bitten by bad return policies when buying from businesses that sell directly, e.g. being refunded the purchase price but not their shipping, having to pay return shipping myself, or getting hit by some bogus restocking fee. Amazon return policy is pretty clear for items they’re selling or at least stocking in their warehouse. So I do prefer to buy Amazon-shipped items.
Only way I’m using most shopping sites is if I know they’re trustworthy and if they support PayPal or one of the major payment processors. I’m not going to type my CC number into a random website and trust that they aren’t hacked.
There are a lot of issues with PayPal, but at least it makes it easy for me to get a refund if the seller refuses. The last time I had to get a refund, it was because the seller told me I had to ship my $20 product back to China in order to get a 50% refund. This was despite the returns agreement explicitly requiring them to cover return shipping and that shipping it to China would have cost me about $150.
I’ve been bitten by bad return policies when buying from businesses that sell directly, e.g. being refunded the purchase price but not their shipping, having to pay return shipping myself, or getting hit by some bogus restocking fee. Amazon return policy is pretty clear for items they’re selling or at least stocking in their warehouse. So I do prefer to buy Amazon-shipped items.
Only way I’m using most shopping sites is if I know they’re trustworthy and if they support PayPal or one of the major payment processors. I’m not going to type my CC number into a random website and trust that they aren’t hacked.
There are a lot of issues with PayPal, but at least it makes it easy for me to get a refund if the seller refuses. The last time I had to get a refund, it was because the seller told me I had to ship my $20 product back to China in order to get a 50% refund. This was despite the returns agreement explicitly requiring them to cover return shipping and that shipping it to China would have cost me about $150.