“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”

It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.

  • Rivalarrival@lemmy.today
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    9 months ago

    The way I see it, I’m either going to be “checking out my groceries”, or I’m going to be “standing in line”, watching a cashier work.

    I don’t see a compelling reason why I should spend more of my valuable time waiting and watching someone do a job than just doing that job and moving on with my day.