I can’t give more approval for this woman, she handled everything so well.

The backstory is that Cloudflare overhired and wanted to reduce headcount, rightsize, whatever terrible HR wording you choose. Instead of admitting that this was a layoff, which would grant her things like severance and unemployment - they tried to tell her that her performance was lacking.

And for most of us (myself included) we would angrily accept it and trash the company online. Not her, she goes directly against them. It of course doesn’t go anywhere because HR is a bunch of robots with no emotions that just parrot what papa company tells them to, but she still says what all of us wish we did.

(Warning, if you’ve ever been laid off this is a bit enraging and can bring up some feelings)

  • scarabic@lemmy.world
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    10 months ago

    My one question going in was whether this was a Sales role. It’s hard to overstate how volatile a career in sales can be. You are your numbers and your income can swing around wildly. Maybe you can control your own performance but the viability of the products is out of your control and the targets set for you to be evaluated against are outside your control too. Companies use Sales to grow, not to subsist, so the second budgets are tight and a company shifts into survival mode, you’re the first to go. Culture is also volatile and high pressure, competitive, etc. I know a sales guy who closed a multi hundred thousand dollar enterprise software deal and was missing just one signature for weeks and could not reach the guy. He travelled internationally and camped out in the building lobby for multiple days until he saw him and ran up and got him to sign.

    It’s hard. You can do really well but it’s hard. She’s pretty vulnerable not having actually closed anything, ever, yet. No one actually cares at the end of the quarter if you “have great meetings.”

  • net00@lemm.ee
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    10 months ago

    The worst thing is that there are many bootlickers out there. Worker rights are a joke and companies have infinite ways of fucking you over.

    In this instance the HR snakes were caught with their pants down and looked like imbeciles.

    But for example many people get placed on PiP with unrealistic goals, or harassed by management over petty mistakes. The only goal being saving the corporation some money by claiming low performance.

    A lot of people out there need to get their head out of their asses if they think this is ok.

  • model_tar_gz@lemmy.world
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    10 months ago

    I have an interview scheduled with CloudFlare for later this week. Guess what topic is going to come up.

    Looks like I’ll miss this bullet. I’m still pretty happy in my current role so I’ll only jump for something spectacular.

  • slaacaa@lemmy.world
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    10 months ago

    Great video, she was right to challenge them.

    A lot of people in the comments seems to be trashing HR, but they are just the messengers / bad cops, they carry out the will of the executives, who just give their goons the orders to shoot you, and walk away. If you want to look for someone to blame, look near the top.

    • xenoclast@lemmy.world
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      10 months ago

      So you’re saying they’re just following orders?

      That would be why people refer to them, absolutely correctly I might add, as class traitors. They work for the enemy.

  • Daqu@lemm.ee
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    10 months ago

    HR is working their script, or they will be fired too. It’s like a fucking callcenter to destroy people.

    • AlmightySnoo 🐢🇮🇱🇺🇦@lemmy.world
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      10 months ago

      This. I don’t think people here realize that HR doesn’t really have a say in this, they aren’t the ones deciding on the firing and they aren’t the ones who can undo it since they aren’t the ones providing the team’s budget.

      HR’s job in these situations is to do the dirty part: handle the announcement to each employee and damage control if necessary.

      The girl in the video is saying that her manager was “pleased” with her work and she didn’t understand why strangers in the HR department are doing the announcement to her: that’s the whole point, it’s very likely that it’s that “nice” manager who threw you under the bus when he had to make a choice on which people he needs to keep after top management told him to downsize his team but he didn’t have the guts to tell you that personally.

    • TheDubz87@lemmy.world
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      10 months ago

      Literally looped in circles over and over to avoid answering questions. It was so frustrating to listen to.

  • TWeaK@lemm.ee
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    10 months ago

    Video won’t load for me, website seems dodgy so I’m not going to bend over backwards to make it work.

    • KinNectar@kbin.run
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      10 months ago

      Odysee is one of the biggest distributed video hosting platforms, equivalent to PeerTube. It’s not sketch, but the embed isn’t working for some reason. That is on the instance admin.

      • TWeaK@lemm.ee
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        10 months ago

        I wouldn’t expect a website like this to be embedded, not from a url to the page.

        The website absolutely is sketchy, there’s plenty of dodgy connections eg Facebook and Google. Why use an alternative to YouTube when you’re’ still connecting to Google??

        • KinNectar@kbin.run
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          10 months ago

          Some people care more about driving adoption than being a federation absolutist my dude.

          If you haven’t watched a YouTube video in the last year I’ll give you $20.

  • snooggums@kbin.social
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    10 months ago

    Loved it when she asked if performance indicators were real or just something they use as an excuse. Plus pointing out that they aren’t going to explain after she is fired, since she won’t be an employee anymore.

    I hope she finds another job that doesn’t treat her like shit.

    • Isoprenoid@programming.dev
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      10 months ago

      They didn’t actually have performance indicators, nor any poor performance data. When she asked for their evidence, they said they could get it later. In my head that translates to “We don’t actually have the data.”

      “We can talk about that later.”

      “We can’t go into specifics at the moment.”

      “This isn’t the form, or the situation where we can go into detail.”

      I love her response:

      “But then when? If it’s not right when I’m getting fired then it’s certainly not going to be after when I’m no longer part of the company.”

  • Bonehead@kbin.social
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    10 months ago

    Ok, I understand the point of recording this but…she is very young, and likely this is her first time being laid off. I know, it’s shocking. Except for me, who had to console the person that came to get me to be laid off who was much more upset than I was, but I digress.

    Here’s the thing. You’re being laid off. There is nothing you can say or do to change that. The people doing the firing were likely brought in specifically for that job, and they know nothing more than what management has told them. Your manager had absolutely no say in the matter, this decision was made 3 levels higher than them. Your manager likely didn’t even know until about an hour before you are let go. I know you’re upset, I know you’re frustrated, I know you’re likely not thinking straight. But it’s happening, whether you like it or not. You can ask why you’re being let go, but they can’t tell you what they don’t know. And even worse, they’ve had this exact same conversation at least 50 times that day. The first instinct is to make it awkward and difficult for them, but this is their job and they are use to it.

    Confirm your information. Make sure you can follow up on next steps and get your employment insurance claim started immediately. If you can, make sure you can still contact your actual manager for a reference afterwards. Usually you can find out more about what really happened at the same time. Just get as much information as you can about what they will provide you for the aftermath. Then once you get off the call…scream. Cry. Jump up and down with joy, if that’s how you feel. Just let it out. You’re going to be feeling a lot of emotion, so just let it out. Go home, explain what happened to your family of you have one. Let them scream and cry if they have to. And then try to sleep.

    The next morning will feel weird not having to get up to go to work. Enjoy it. Take the first week to yourself. Get your employment insurance claim going and all the paperwork for that. But take time to decompress so you can be ready for the next move. Work on some of those home projects you’ve been putting off because you were too busy with your job. Take time to spend with family. Just don’t worry about finding a job yet. The emotions from the last job will still be raw, so you don’t want to bring that to an interview. Let yourself adjust to the new routine before you dive headfirst into a job search. When you’re ready to start your job search, you don’t want those emotions clouding your judgement and avoiding jobs that you think are too close to your old job. A little distance will help to put things into perspective.

    And remember, it’s not the end of the world. You’ll find another job. You just need to be open to the possibilities. But you can’t do that of you’re still pissed off to the eyeballs. Take the time to let it go and truly move on.

    • ExploratrixLunae@kbin.social
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      10 months ago

      All of your advice is sound enough, but the point of this video was more to demonstrate that Cloudflare (and absolutely other companies) are specifically avoiding “layoff” language in favor of firings based on “performance” to avoid paying these people even the paltry amount in unemployment they would receive. It’s not just that they’re being laid off.

      • Bonehead@kbin.social
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        10 months ago

        The excuse might be “performance”, but they are being fired without cause officially. They can still apply for employment insurance. This is just standard procedure. Being fired with cause opens them up to lawsuits, so most companies avoid that whenever possible. Especially when they are firing multiple people like this.

        • ShoeboxKiller@lemm.ee
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          10 months ago

          Being fired without cause means an employee is being let go, but not because of any serious workplace misconduct. Conversely, being fired with cause means the employee committed a serious breach of conduct in their workplace, which led to their termination.

          Citing performance is citing cause. You’re wrong and others are right in that citing performance is an attempt to demonstrate cause to avoid severance and/or unemployment. A “layoff” is without cause and entitles them to those benefits.

          • Bonehead@kbin.social
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            10 months ago

            Again, it doesn’t matter what they tell you. It only matters what they report to the government. If it’s with cause and you have proof they are lying, you can sue for wrongful dismissal. But they won’t do that. They will report it as without cause, because that’s just easier. They don’t owe her severance because she was only there for 4 months, but she will qualify for at least some employment insurance.

            • Scrubbles@poptalk.scrubbles.techOP
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              10 months ago

              This is plain wrong dude, it’s with cause, it’s performance. They’ll try to get her to sign a paper saying so, she can refuse, but either way they “have a paper trail” and even you refusing can be made to sound like “see they were insubordinate”.

              She can go get unemployment, the gov will check, and they will show their paper trail showing she doesn’t qualify.

              Stop trying to say it won’t make a difference. It will make a huge difference.

              • Bonehead@kbin.social
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                10 months ago

                Until we see that paperwork, it’s all speculation. Getting upset about it will change nothing.

            • ShoeboxKiller@lemm.ee
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              10 months ago

              Again, it doesn’t matter what they tell you.

              Wrong again. It very much matters what they tell you because by law they’re not required to tell you anything. They can terminate employment for no reason. Giving a reason is citing cause.

              The employer might not fight an unemployment claim but if, for example, they cited performance in the termination meeting and then the employee finds out the employer had made age discriminatory comments, kind of like you did, about them, there’s grounds for wrongful termination.

              You seem intent on ignoring the fact that the conversation during a termination from the employee perspective is crucial because companies can, and do, lie to protect themselves.

              There’s also special conditions and requirements that go along with a reduction in force (layoffs due to overstaffing) that companies try to sidestep by listing a different reason for the termination.

              • Bonehead@kbin.social
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                10 months ago

                Pointing out the truth is not “age discrimination”. It’s obvious that she is very upset in the video, and that this is probably the first time she’s been in this situation. It’s also obvious that the manager and HR person have gone through this conversation many times already. There is nothing that they could say that would satisfy her. The HR person literally says that. They are giving her the response they were told to give her. Yes, its bullshit, but it doesn’t matter until it’s written down. This video isn’t the “gotcha” that she thinks it is. Without the video, it’s her word against written documentation. And of course the company is going to protect themselves, that’s why they won’t report it as with cause. All this video did was show her inexperience. Unfortunately we’ll never see the update where she tells us what they reported on the written documents.

                • NaibofTabr@infosec.pub
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                  10 months ago

                  Hmm, but the HR people said they didn’t have any documentation, and if she hasn’t had a bad performance review prior to this meeting then there isn’t a paper trail showing poor performance.

                  If they generate some documentation after this meeting that shows poor performance, wouldn’t that kind of be a smoking gun for a fraud case? Because it seems pretty clear that the intent is to defraud her of unemployment benefits by claiming that she was fired with cause.

                • tweeks@feddit.nl
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                  10 months ago

                  The point is, laying all these people off with performance as reason protects Cloudflare in not having to pay extra (which would be legally needed if the employee was not at fault).

                  This is probably not any kind of proof she can use, but it does make people aware of how Cloudflare operates.

                  It’s understandable companies have to fire people and as an employee you’d probably do best to accept the harsh reality of a business. But if they really communicate fake causes with lay-offs (not only hurting the employee mentally, but also financially bypassing rightful compensation by law), this should be known by the public.

                  To be fair though, we cannot confirm her statements to be true either. But I think it’s an interesting share nonetheless.

    • r00ty@kbin.life
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      10 months ago

      I don’t think you understand the problem. The issue is that some of these people might actually believe they did something wrong, or didn’t measure up. That is the problem. They should just be honest.

      There’s no law against laying people off because you hired too many people and need to downsize. They are using performance as a reason because they think (and in many cases, they’ll be right) it will subdue the person being laid off from a position of anger or resent, to a position where they’re upset with themselves for not measuring up.

      It’s a really bad way to do this, for the person being laid off.

      So, yes. Asking about the fictional performance metrics to at least make them feel a little uncomfortable too is completely fine in my opinion.

  • gandalf_der_12te@discuss.tchncs.de
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    10 months ago

    Honestly the problem I see here is not the layoff, which was disguised as a “lack of performance”. Yes, it wasn’t done perfectly, but still, it’s no tragedy.

    What is definitely the problem here is the absolute lack of a social security system in the US. That should be implemented.

    • DarthBueller@lemmy.world
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      10 months ago

      Don’t worry, so long as you say the magic word “intersectionality” it will be okay. It doesn’t matter if progressives spend all of our energy on shoehorning every issue into racism and identity so long as we say “it’s okay, bro - INTERSECTIONALITY.” See? Couldn’t you feel the magic happening?

    • aard@kyu.de
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      10 months ago

      Here in Europe the 4 months she was at would be somewhere mid to end of the trial period, during which you can be let go without having to provide a reason on relatively short notice. This is also pretty much the only chance you get to easily let go a specific individual - so if there are indications it’ll not work out doing just that is a good idea.

      But having that done by arbitrary HR drones is just crazy, and obviously you’ll be entitled to unemployment benefits or other social benefits after that.

  • ChunkMcHorkle@lemmy.world
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    10 months ago

    Somebody needs to tell Brittany Pietsch and her laid off coworkers about the WARN Act and its state counterparts:

    https://en.wikipedia.org/wiki/Worker_Adjustment_and_Retraining_Notification_Act_of_1988

    Just because Cloudflare really really needs for Brittany and her laid off coworkers to believe that it’s all individual firings based on performance and related measurements, in order to avoid the legally mandated costs of laying off a group of employees, that desire to avoid fair payment does not make this anything less than a layoff.

    While there are certainly exceptions to the WARN Act and similar laws, chances are excellent that if Ms. Pietsch and her coworkers take a look at it in light of their own specific experiences, they can come to a MUCH more equitable resolution than the shit on a plate with a side of material misrepresentation handed to them by the HR and legal reps at Cloudflare.

    EDITED TO ADD: Should she ever see this, I am in awe and nothing short of proud of how she handled this from beginning to end, and the balls it took to post this exposé to TikTok. Wishing her, and everyone taking an unfair corporate dicking, the very best.

  • phoneymouse@lemmy.world
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    10 months ago

    The ridiculous thing is they try to frame this as a performance issue when the reality is the company is just doing layoffs. Why even frame it that way? How fucking awful.

    • WhatAmLemmy@lemmy.world
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      10 months ago

      This is a USA problem that is both illegal, and extremely hard to game, in most of the developed world… Elsewhere employers can generally fire you during probation, or within the first 6-12 months, without severance, but they have no reason whatsoever to lie to you about your performance — they tell you straight up that your position is no longer required, pay out the mandatory 2-4 weeks notice period, and that’s the end of it. Beyond that they cut their losses and pay severance, because the legal and financial implications for lying about performance are not worth the crime.

      I find it ridiculous that people blame Cloudflare for this situation. EVERY for-profit company will choose this path IF given the opportunity to avoid fault or severance, and any that don’t will be less profitable and eventually fail on the uneven playing field — 99% of the blame for this situation falls on the US political kleptocracy and their corruption; a political system “BY the capital, FOR the capital”.

    • CosmicTurtle@lemmy.world
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      10 months ago

      They don’t have to pay unemployment if you are fired for performance.

      That said, my understanding is that you should always file for unemployment and file an appeal when it’s denied. Chances are higher that it will get overturned on appeal.

    • Chef@sh.itjust.works
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      10 months ago

      At least in my state, if your employment is terminated for poor performance, the employer can deny unemployment insurance claims. If you’re just laid off, they must pay out unemployment insurance claims.

      By blaming the victim, the company saves money. It’s such scumbaggery.

      • Marxism-Fennekinism@lemmy.ml
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        10 months ago

        At least in my state, if your employment is terminated for poor performance, the employer can deny unemployment insurance claims.

        Which in itself is a total bullshit rule. What, so people who are bad at a certain job don’t deserve help while they find a job they’re better at?

  • bitwolf@lemmy.one
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    10 months ago

    Dang that sucks, I always wanted to work there and recently applied eagerly because I haven’t seen much controversy from them.

    • gooble@lemm.ee
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      10 months ago

      More than half of the Wikipedia article for Cloudflare is made up of a Controversies section