• Zementid@feddit.nl
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    10 days ago

    Idk man, better than a post it Kanban… which is where I came from.

    If Jira is shit, it’s not Jira, it’s your Manager. It takes some effort to learn and use, but when it’s set up and maintained, it helps a lot, especially for Virtual Teams.

    Edit: But their Ai is shit. They gave it for free and now want to charge money for it. Nah bro, not for that retard.

    • Zink@programming.dev
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      10 days ago

      Yeah, jira is going alright for us at work, but there are a lot of supporting people maintaining it and prioritizing things in meetings that we engineers don’t have to attend.

      Everybody gangs up on hating Teams instead!

      • Zementid@feddit.nl
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        9 days ago

        Teams and the entire Office-Package is pure pain on Linux. We have mixed OS (based on preference) but we all use Office and it’s a dread for our SW-Department. =[

        • Zink@programming.dev
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          9 days ago

          I know teams is probably the most hated product in tech savvy corporate America, but I do at least give MS credit that I can let it live in a Firefox tab and my audio & video work fine for meetings.

          But when anybody tries to use a Teams-equipped conference room? Whoo boy!

          • Valmond@lemmy.world
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            9 days ago

            Audio working in Teams? If I accept a call and then plug in my worthless usb headset, it just doesn’t function.

            One time out of five or ten to be generous, making a room and inviting just 1 person just foesnt work either, gotta call up a third person to make the sound work.

            I mean how hard can it be …

            • Knock_Knock_Lemmy_In@lemmy.world
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              9 days ago

              I think I need to compliment our IT department. I have experienced 0 problems with teams. Sometimes my network quality falls, but I just switch to my phone and everything continues.

              Disclaimer: Never used the captions, meeting summary etc. Just the basics

  • dubyakay@lemmy.ca
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    10 days ago

    JIRA is fine as long as you forego using fucking align. Goddamn fucking align is a the biggest waste of upsell that they catch product managers in ever.

  • nroth@lemmy.world
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    10 days ago

    Just do a lightweigt process in a few docs and Excel, and meet in person often enough that you know what folks are doing. That’s SOOOO much better and more natural for getting real work done. Great ideas die in JIRA among endless planning meetings and premature decomposition and estimates.

      • _wizard@lemmy.world
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        10 days ago

        That’s actually reassuring to hear. Aside from Chilli, it’s the only program I’ve ever used (12 years going). I’ve got teamates pushing for changes but jira comes at a high cost. Redmine may look old and I hate that it’s written on ruby, but it’s free and with some plugins it’s been able to suite our needs well.

      • Flamekebab@piefed.social
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        10 days ago

        I use both Redmine and Jira at work. I don’t know if we’re using an older version but Redmine feels like something from 2001. Even the API for it is unpleasant.

        • oldfart@lemm.ee
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          9 days ago

          That’s the point, it’s not flashy but everything loads instantly and you get work done in no time. 2000s style.

          • Flamekebab@piefed.social
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            9 days ago

            I find it an active hindrance to my work. To the point where I have written tools to read data from it via the API rather than use its infuriating interface.

            I’m glad it works for you but to me it’s a bit too minimalist. Its user interface is comparable to the forums I was using in 2002. I’d rather something more akin to the ones I was using in 2006.

  • pimeys@lemmy.nauk.io
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    9 days ago

    We’ve been using Linear in my latest company and it is actually quite good. No bullshit fast UI, boards, issues linking with Git, a support that can take a feature request that is often implemented in a week or two after asking it.

    • Kissaki@programming.dev
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      8 days ago

      I’ve tried out Linear (only peeked into it) and it’s the perfect contrast of performance against Jira.

    • werefreeatlast@lemmy.world
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      9 days ago

      Now imagine a very large company implementing that shit software for other kinds of engineering projects! Yey! Lot’s of great engineers have quit because of it.

      Jira, we’ll brain drain your company and make it seem more productive!

      Next thing you know…well the guy who understood that is no longer here. But we can take our best guess… should the door pop inward or outward during a flight?

    • Valmond@lemmy.world
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      9 days ago

      I hate jira because it slots your work stupidly by the management, or so I feel it.

      A manager usually works with time slots, say 8 a day (or whatever), they are all mostly disconnected, like do meeting with A, go to standup of team B, PMD for dev C etc etc. Dev isn’t like that but everyone seems to start thinking it is: how many “items” was finalised last “sprint” etc and other stupid metrics.

      Am I alone here or is there even worse things with jira in your opinions?

  • Alph4d0g@discuss.tchncs.de
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    9 days ago

    They have a predatory business model. “Hey we’re cheaper than the competition”. Once you’re soaking in it and need features, they have options but it’ll cost you. I reckon they have slick sales people who know how to pander to the egos of middle management as well. You know … The people who don’t actually have to use the tool but sure like to feel like they somehow matter.

  • Wolfie@lemmy.zip
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    10 days ago

    While I don’t like the main Jira software, the Jira Service Management part is actually kind of decent for my needs. It basically allows me to create a help desk for my small business, where they can report issues and I can view them in the Jira app. It’s somewhat limited on the free tier, only allowing 3 agents, but it works plenty fine for my use case.

    As for the actual Jira software, I wouldn’t use it, since my workflow needs don’t require it.

  • GreenKnight23@lemmy.world
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    10 days ago

    I absolutely love how this implies that the team is happy before going to Jira.

    so not only can Atlassian not write software, they can’t develop a usable product, and they can’t even market it without insinuating how shitty it is.

    • BatmanAoD@programming.dev
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      10 days ago

      I read “happy ___ starts with ___” as stating that happiness was the eventual result of a process that started with ___.

      • Skates@feddit.nl
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        10 days ago

        Yes, like most normal people do.

        There’s a lot of discussion when you’re a software dev about the best way to do things, and a lot more is spent on this debate than on actually writing code. One could wonder if there is so much discussion because there are so many good ideas that it’s difficult to choose the one that is optimal for the situation.

        But then you read one of these posts on lemmy and you are reminded that someone with internet access and thumbs could spare the short time they have to take a shit to egregiously misunderstand a simple fucking slogan, smugly post about their shit take on the internet, and then return to their job where they will then spend hours misunderstanding the simplest of fucking concepts, slowing down everyone else along with them.

        • GreenKnight23@lemmy.world
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          10 days ago

          Jira is great software if you ignore all the insufferable bugs in it that Atlassian ignores just to make their on-prem option so clunky you have no choice but to use their SAAS offering. I know, I know, “ThEy DrOpPeD sUpPoRt AlReAdY!”

          ever had to rebuild a sprint because Jira failed to properly migrate the old cards over to the new one, but instead throws them all into the backlog randomly and now you have to hunt them down over the next hour?

          how about when you’re writing an update to a card and you’re two paragraphs in with log examples and the UI decides to dump your entire content when you accidentally click outside the wysisyg?

          But how can I forget the worst one! have you ever had your session timeout while you’re writing a detailed bug report with screenshots, logs, and example data, and when you finally submit it you lose EVERYTHING because you need to login again and you can’t go back?

          I have, and you know what, I’ll still use Jira because even the best trash can be better than the worst trash.

          yeah, I’ll take a fat dump on shitty products all day long because the negligence of Atlassian product development is abhorrent and deserves to be called out.

          • toddestan@lemm.ee
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            10 days ago

            I’ve often wondered if Atlassian even uses the products they sell. There’s just so many stupid bugs that I would assume no one at Atlassian would put up with if they had to eat their own dog food. Instead, those bugs don’t seem to get fixed and seem to linger in their products forever.

          • bleistift2@sopuli.xyz
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            9 days ago

            ever had to rebuild a sprint because Jira failed to properly migrate the old cards over to the new one, but instead throws them all into the backlog randomly and now you have to hunt them down over the next hour?

            No, never. Did you maybe not select the ‘move to new sprint’ option when closing the old one?

            how about when you’re writing an update to a card and you’re two paragraphs in with log examples and the UI decides to dump your entire content when you accidentally click outside the wysisyg?

            That has never happened to me, either.

            • GreenKnight23@lemmy.world
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              9 days ago

              congrats, you’ve had a far better experience than I have. just because you haven’t had the joys of experiencing Jira in its true form doesn’t negate the atrocious UX many others have. if Jira was the perfect product that you claim, then why is there so much vitrol and hate for the product at all?

              I started my career as a big supporter of Jira. It made the work so easy to manage and report on. then sometime in 2020 an update came through that absolutely shit on my already over-burdened workload.

              I used to deal with the sprint problem every kickoff, and yes I did select migrate to new sprint. no it doesn’t work when the process breaks in the middle and doesn’t recover or rollback. now I don’t handle kickoff, so not my problem anymore but I witness it happen literally every kickoff.

              I also used to deal with the WYSIWYG issue daily. now I don’t post updates to cards outside of one-liners like “check the logs at this time” or “fixed upstream in xy branch”.

              I get why people share their hate online because misery loves company, but I just don’t get why anyone would waste so much effort on defending it. example; I use spaces over tabs. lots of hate either way online. never have I defended or argued over one vs the other. it’s a preference much like Jira. forced to use it at work and have to make the best of it.

              so, why be a white knight for Atlassian if you’re not employed by them? and if you are employed by them, why be so dismissive about the issues brought up?