Job: cashier

Item doesn’t scan

Customer: “That means it’s free, right?”

🙄🙄🙄🙄🙄

Only about 4 weeks in as a cashier and I’ve heard this enough to last me a lifetime.

  • hactar42@lemmy.ml
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    2 months ago

    Can you change the report for this one customer who has a nonstandard completely fucking stupid set up that none of your collection points account for and goes against the entire point of this report?

    Well, maybe not those exact words. It’s more like:

    • rep: customers XYZ doesn’t like what they see on the report
    • me: well tell them to clean up their shit and stop leaving orphaned systems in their environment
    • rep: well can’t you just exclude the orphaned ones
    • me: the point of the report is to help you clean up your environment. If they did that it would show improvement week over week until it got to the levels they want to see.
    • rep: they don’t want to do that, they just want them excluded from the report
    • me: no
  • dQw4w9WgXcQ@lemm.ee
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    2 months ago

    OP, I’ll have you know that I pull that joke every single time it happens. And I make sure to throw out a great, heartfelt laugh and slap my knee just to make sure you get the joke.

    It’s great.

    • CileTheSane@lemmy.ca
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      2 months ago

      I was once cleaning outside and had a customer tell me “You missed a spot!” He then proceeded to laugh his ass off the entire time he was walking away from like it was the funniest joke he ever heard.

      I wasn’t even mad. If it brings you that much joy you do you man.

    • cheesymoonshadow@lemmings.worldOP
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      2 months ago

      What’s sad is that I may have said the same before I started cashiering. I don’t remember, but it sounds like something I might say. 😬

    • deadbeef79000@lemmy.nz
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      2 months ago

      The probably started using it ironically and it fell into habbit.

      There was a proto-meme back in the day along the lines of “URL? Who’s Earl?”

    • bamfic@lemmy.world
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      2 months ago

      It’s been Earl since at least 1997 when Sun introduced their mascot for Java: The Duke of URL

    • cheesymoonshadow@lemmings.worldOP
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      2 months ago

      My husband (a 55yo DBA) does that. 😬 He also says nu-cu-lar and en-tree. I’ve brought it to his attention but he’s just so used to it and after 23 years together it’s a battle I’ve opted out of. As long as he knows how he sounds to people like me, it’s on him.

  • EleventhHour@lemmy.world
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    2 months ago

    “These Samsung appliances look nice…”

    Yes they do— and that’s all they do well. That, and break in expensive ways, often and early.

    Avoid Samsung appliances.

    • bizarroland@fedia.io
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      2 months ago

      The only Samsung products I have never had not fail on me is RAM and ssds, and the only reason the ssds have not failed on me is that I’ve not bought their latest ones that have sudden mysterious failure issues.

      Every single Samsung product I have ever owned has broken, and almost always when it’s not actively in use. I go out of my way to tell people about this and to attempt to dissuade them from using Samsung products because of this.

    • multifariace@lemmy.world
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      2 months ago

      I am surprised to hear this. I have not had any issues with my Samsung devices. I have a fridge, washer, dryer and television.

      • sping@lemmy.sdf.org
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        2 months ago

        My entire Samsung appliance experience is one dishwasher but it was so shit that I was happy when it broke after 18 months and I will never buy another Samsung appliance. Didn’t clean things and smelled like death if we didn’t manually clean it once a week and run it empty on sanitize and never leave the door closed. Searching the internet told me it was widespread and people were considering class action lawsuits.

        It looked nice though. And was quiet.

    • BCsven@lemmy.ca
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      2 months ago

      Ironically just repaired my samsung dryer. Two drum felt gaskets, and the belt since it was disassembled. Front gasket failed and tore out. After examining all components, the torque of belt drive pulls on one side of drum, this puts extra pressure one one set of the drum rollers (Rh side). The rear one is near the hot air duct so it gets more extreme working conditions. bearing has worn shaft slightly and plastic wheel was partially fatigued, so looks like that rollet was dragging and so belt pulls down more front of drum pinching seal from extended weight and torque. The paint was worn off the housings in this section so felt gasket had more friction in that zone. The rear roller near the heating generator duct is a bad design. especially since it hangs off the back housing which is quite flexible in that area. Thankfully the repair was simple, other than completr disassembly , but not convinced it will last long.

      • EleventhHour@lemmy.world
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        2 months ago

        Even as an iPhone guy, I’ll say that their consumer electronics are just fine. Very good, even.

        But their appliances are crap. Apparently, they used to be quite good, but once they got a bug up their ass about sticking a bonkers amount of tech into them, they started cutting costs on build quality, so they just don’t last more than a few years before parts start crapping out.

        Companies like LG and GE are much better at balancing tech, quality, reliability, and price points.

        • cheesymoonshadow@lemmings.worldOP
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          2 months ago

          I can’t stand “fancy” electronic appliances. I hate all the musical beeping and half the time the panels don’t even recognize my finger taps. It makes doing chores more frustrating than it already is.

          We recently bought a fixer-upper and have had to replace a bunch of old appliances. I told my husband the simpler/cheaper the appliance is, the better. Knobs over digital displays.

          The only time I like the newer digital versions is with microwave ovens.

          • EleventhHour@lemmy.world
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            2 months ago

            I hate to break it to you, but even with the knobby versions, it’s still electronic under the hood. But I know what you mean about the annoying bleeps and bloops. Again, though, the Samsungs were always the worst offenders in that regard, omg…

            GEs make little noise, and LGs are pretty low-key. Whirlpools and Maytags just beep a couple of times.

            • bizarroland@fedia.io
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              2 months ago

              When I bought my house it came with an induction stove.

              I thought it was pretty great being able to boil water in 2 minutes.

              It was a GE profile, and it just suddenly mysteriously failed on me. Kind of sucks, it wasn’t that old of a stove, maybe 5 years.

              The board that it needed to have replaced cost $1,700.

              So I said fuck that, I went and bought a Whirlpool induction stove. $900.

              It has worked really well for the last year and a half, but the one thing that I truly and honestly despise about it is that the controls are capacitive touch and that means instead of flicking your wrist and setting it on medium heat you have to hit a button to turn on the stove and then hit a different button three or four times to adjust it down to medium heat and it doesn’t always respond to the button touches.

              If I end up having to buy a stove again in the future, it’s got to have a knob on it. It’s such a tiny thing but it’s so fucking annoying.

              • EleventhHour@lemmy.world
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                2 months ago

                I’ll say this about GE appliances, until they were bought by Haier in 2016, they sucked too. But once they were bought out by Haier, their quality improved remarkably, and so did their customer service. They’re pretty great now.

                • mark3748@sh.itjust.works
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                  2 months ago

                  I’ve had exactly two dishwashers completely stop functioning in my entire life. Both were GE post Haier and within the last 6 years. Also had a Haier made GE microwave completely fail.

                  I replaced the microwave (and the matching stove) with Samsung and haven’t had one bit of trouble with either.

                  I thought I had just gotten a lemon, but three separate failures within a couple of years has really soured my opinion of them. I was a lot more worried about the Samsung appliances I bought, but they’ve been a dream.

                  Note: I am not recommending Samsung appliances, at all. I got an amazing deal and fully expected them to fail shortly after the warranty was up. I’ve had to repair several of my friends and family’s washers, dryers, and refrigerators. Samsung’s poor reputation is well earned, I just got lucky

            • over_clox@lemmy.world
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              2 months ago

              Have you ever rebuilt and repaired old electrical appliances? An old microwave with a turn dial timer is most certainly not electronic. Electrical sure, but not electronic.

              Those only basically have a mechanical timer dial, high voltage transformer, high voltage diode, magnetron, light, fan, turntable motor, fuse, and some safety switches for the door.

              Absolutely nothing electronic about them, they’re as dumb as an old-school toaster, they just happen to use high voltage to generate microwaves instead.

                • over_clox@lemmy.world
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                  2 months ago

                  Well, generally speaking, most people discussing the benefits of appliances and stuff with turn dials are referring to older/simpler appliances, back before they started adding in unnecessary electronics and ‘features’ and stuff.

                  I’ve never actually seen any microwave with a turn dial that has any sort of electronics in them, those are all built almost identical in schematics, aside from different sizes and wattages.

            • cheesymoonshadow@lemmings.worldOP
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              2 months ago

              Of course they’ve been electronic for decades, but lately it seems they have overdone it so the thing actually becomes less convenient. Kinda like in cars.

              • EleventhHour@lemmy.world
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                2 months ago

                And some of the high-end models yes, but there’s still a wide range available with different levels of “functionality.”

                You should check out Electrolux. They make some really nice laundry appliances without any smart features at all. They’re great.

          • BearOfaTime@lemm.ee
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            2 months ago

            Get commercial washer and dryer, Speed Queen, on the used market.

            A used model will cost as much as a new Samsung consumer model, but it’ll last far longer and has replaceable hardware inside.

            • EleventhHour@lemmy.world
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              2 months ago

              it will also tear your clothes apart while using 3x the water and power as a newer model LG or GE without an agitator

              no thanks!

              • BearOfaTime@lemm.ee
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                2 months ago

                Right, right.

                Because commercial laundromats don’t have to pay for water or energy.

                Pray tell, how would a washer tear your clothes when they’re the same washing mechanism as a consumer model - a tub with paddles on the sides.

                Donyour clothes get torn at the laundromat? Not seeing how they’d stay in business if that were the case.

                • EleventhHour@lemmy.world
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                  2 months ago

                  Right, because I want to pay a huge amount for water and power like a commercial laundromat does. Lol.

                  I love it when people argue with me like I don’t do this for a living.

    • Hugh_Jeggs@lemm.ee
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      2 months ago

      Note for those reading -

      This doesn’t apply in Europe, or large swathes of the planet. Samsung appliances are excellent.

      The US has virtually nonexistent consumer protection laws, so companies will get away with selling poor quality, because they can.

      See the Hyundai scandal. Only happened in one country, because it could

      Breathe easy, EU folks

      • EleventhHour@lemmy.world
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        2 months ago

        Really? How can a company make terrible appliances for a single country? They’re not made domestically.

        • BCsven@lemmy.ca
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          2 months ago

          The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.

        • edric@lemm.ee
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          2 months ago

          Less regulations means more shortcuts. Another example is Hyundai/Kia. Why do the Kiaboyz exist only in the US when Kias are sold all over the world? Because it’s only in the US where they sold cars without immobilizers because they weren’t required to.

          • Hugh_Jeggs@lemm.ee
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            2 months ago

            You’re missing one big thing - there’s only one country that has horrendous consumer rights laws and a huge market, and 110v electric

            Well worth making models just for that one market

        • BCsven@lemmy.ca
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          2 months ago

          The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.

            • BCsven@lemmy.ca
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              2 months ago

              For sure, their are model numbers specific to regions. Sometimes you see US Products available for various manufacturers and some say not for sale in Canada, which could be distributor rights or maybe won’t pass canadian electric standard or warranty requirements

          • grue@lemmy.world
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            2 months ago

            You say that, but my experience is different. After my Samsung washing machine failed, I took it apart and found blatant evidence of planned obsolescence. If the units elsewhere are good, then the ones in the US aren’t just the same things with defects, but rather ones with spider arms cast from an entirely different metal alloy.

          • EleventhHour@lemmy.world
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            2 months ago

            The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.

            • tomalley8342@lemmy.world
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              2 months ago

              Just because all defect stock are routed to the US inventory, doesn’t mean that US inventory is made up of all defect stock.

              • EleventhHour@lemmy.world
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                2 months ago

                as someone who deals with this professionally, i assure you: they are.

                every samsung appliance consistently fails in one of a few ways, so much so that it’s not simply a matter of by-chance defects. they’re design flaws.

                • bizarroland@fedia.io
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                  2 months ago

                  With Samsung it’s almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.

                  Samsung appliances that I have had have always had either broken plastics or fried circuit boards.

                  And they’ve got to know that these things break because there are always replacement parts for the specific ones that break, but if you’re not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.

  • PonyOfWar@pawb.social
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    2 months ago

    “Can we integrate AI into this app?”

    “Can you do a browser version of this high-end VR training application?” somehow makes a browser version “Why isn’t this running on my iPhone 3GS?!”

  • CileTheSane@lemmy.ca
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    2 months ago

    Job: Supervisor

    Customer pays with a $50 or $100 bill and the till requires that I check it

    Customer: “It’s good, I just printed it this morning.”

    Some days I just had to pretend I didn’t hear them.

    Pro tip: if you have a “go to” joke you always say in a given situation, guaranteed the person you’re saying it to has already heard it several times this week. Just don’t.

    And before anyone responds with “they’re just trying to improve your day” they’re not. If I don’t find the joke funny they get offended, that means they aren’t doing it for me, they’re doing it to show off how great and funny they are.

    Pro tip: don’t tell someone a joke if you’re going to be offended if they don’t laugh.

  • Echo Dot@feddit.uk
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    2 months ago

    Whenever you raise a problem with a process or setup the general answer is “It is what it is”. No! Your laziness can jump, you can fix the damn problem you are not going to get away with inaction with a platitude.

  • leisesprecher@feddit.org
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    2 months ago

    Maybe a niche issue, but “that doesn’t scale!” In the context of software development.

    We’re writing software for usually very well defined user groups, but so many of the architects and seniors want to build a second Netflix, which costs 4 times as much as the simple solution and in the end usually isn’t even better, because those morons have no idea how to do that.

    Currently, I’m in a project where I fought tooth and nail to avoid having a micro service architecture for a batch job that inserts less than a million entries per day.

    • anti-idpol action@programming.dev
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      2 months ago

      premature optimization is a root of all evil.

      also when those morons decide to do ‘microservices’ but end up creating glorified SOA with one messy DB where half the tables are not even used by anything, updates in place are the standard and there is nothing like one team per service, but instead everyone is expected to navigate millions of lines of spaghetti code with poor documentation, barely any reuse and inconsistencies all across the board with this oh too-fucking-common entity service anti-pattern.

      and so much fucking coupling that you better start deploying your dev cluster just right after waking up so it maybe is up and running by the time your daily is over.

      Fun fact, I used to work at a company where a lot of projects use Elixir and a bulk share of my coworkers have been outspoken critics of microservices precisely because OTP manages to power fault tolerant and scalable systems but not by insane levels of complexity like kubernetes does but by CoC that rarely gets in your way.

    • kalleboo@lemmy.world
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      2 months ago

      so many of the architects and seniors want to build a second Netflix

      Good old Resume-Driven-Development

      • leisesprecher@feddit.org
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        2 months ago

        I wouldn’t even call it that. It’s a weird lack of a sense of scale combined with organizational hurdles.

        They basically can’t estimate, how much resources a proper app would need and they don’t know how to manage teams to work on a common codebase. So they simply draw a diagram of the functionalities, spin out each block as a “Service”, assign that to a team and call it a day.

        I’ve talked to several of them about this and I had to do very simple math directly in front of them to convince them. I’ve had to explain to a grown man, an experienced engineer, that 16 cores and 96gb memory are more than enough to handle a million simple inserts per day in a batch mode. He wanted to split the job into 4 services, each essentially running 10 lines of actual business logic, each using the resources mentioned above. Absolute madness.

  • toastal@lemmy.ml
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    2 months ago

    Open source business: we support free/open/ethical source software Also business: we use Slack, Google GMail, & Microsoft GitHub for our communication & collaboration Also business: we have a social media presence—which is limited to Instagram, Twitter, Google YouTube, & Discord

  • Treczoks@lemmy.world
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    2 months ago

    Me: Software developer. Other person: Sales guy.

    Sales guy: Have you finally fixed the XYZ bug?

    Me: What XYZ bug? Never heard of this before.

    Sales guy: The bug that impacted our project A, B, and C! It is there for years!

    Me: No, I have not fixed it. Because I just heard about this issue now. Nobody told me about an XYZ bug, or problems with projects A, B, and C.

    Sales guy: What? Why didn’t you know about such a bug? This cannot be possible! I’ll talk to the boss about your incompetence!

    Me: Because none of your team found it necessary to inform me? Maybe we should talk to the boss about this.

  • yrmp@lemmy.world
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    2 months ago

    Job: Software Dev

    Internal stakeholder or C-Suite: presents nebulous idea for workflow/product/feature with no actual end goal

    “We have a CRITICAL need for this product. It will REVOLUTIONIZE everything we do here. The stakes could not be higher. THIS MUST BE COMPLETED ASAP”

    My boss: Okay. We will move heaven and Earth to get this done for you.

    Me: Works 60 hours a week for two months to ensure the new product is successful

    Also me: checking usage statistics six months later…last used by me during go live testing

    I hate my life.

  • tuckerm@supermeter.social
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    2 months ago

    Job: cashier. Not my current job, but definitely the one that racked up the most irritating quotes.

    Customer: “Now, don’t you try to double scan my items. I’m watching you.”

    I heard this one constantly when I was a cashier at a grocery store. At first I assumed that they were kidding. After all, it’s such a stupid accusation to make. It was only after about 100 elderly people had said it while staring daggers at me that I realized they weren’t kidding.

    I assume there must have been a news report in the 1960s about store clerks charging you twice for an item and then taking the extra cash, and a certain kind of person had been paranoid about it ever since. Except this wasn’t in the 1960s, it was the 2010s, and such a scam couldn’t even work anymore. The cash register isn’t just a lockbox like it was in the 60s, it’s a computer and it knows exactly how much money should be in it. And if it has less than that in it when your shift ends, you’re screwed.

    Plus, you’re paying with a credit card, Gertrude, how am I supposed to steal your shit when you’re paying with a credit card?

    I think the thing that made it so irritating was the fact that they are willing to whip out this assertive, domineering attitude at you based on information that hasn’t been true for about forty freaking years. They have a mistrust of other people because they don’t know how the world works anymore, yet they think they’ve outsmarted you.

    • Kanzar@sh.itjust.works
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      2 months ago

      Sometimes the scanning technique can mean an item is accidentally scanned twice. It’s a bit of a faff around to have to go to the CS desk to get a refund, so I can understand them wanting you to not make any mistakes in the first place.

      • mercator_rejection@programming.dev
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        2 months ago

        Why would they have to go to the CS desk? the cashier can just change it right there. It happens occasionally where they scan too many items and have to void some out, it’s really not a big deal.