Apple has a reputation of making their os very intuitive and easy to use, but people in my family with iphones seem to have many more problems with messages not being recieved, email not working, files going somewhere weird, and more. On the android side of things, I’ve only ever seen one issue occur with the os. Is this just me or is it actually like this?
This is why you set a policy that says Mail is allowed but not supported. Then you can tell all those users to use the Outlook app or OWA until they figure out how to fix Mail on their own.