For months, Lloyd Walker would regulary get a new coin in the mail. Eventually, Walker says he didn’t bother to look — he already knew what was inside the padded white envelopes.
The packages from the Bradford Exchange, an American company that’s been selling collectibles, trinkets and jewelry since the 1970s, had been coming to his St. John’s home since July.
Walker said he didn’t knowingly sign up for any subscription program, nor does he want the coins he received. But despite writing to the company to cancel, Walker continued to be charged.
With the exception of Ontario, which is beefing up consumer protection legislation, Canada has poor consumer protection legislation, said Tamblyn Watts.
I don’t know how it is in Canada but in the US I have been able to call my bank and have the charges reversed. They simply ask “did you attempt to cancel?” And I say “yes, on this date” and they block all future charges and reverse any charges after the date I attempted to cancel.