From 2015 to 2022, I spent hundreds of hours on Duolingo, translating articles, answering language questions on the forums, and helping to improve the smaller courses by reporting mistakes.
There are thousands of volunteers who donated their labour to Duo: the course creators who wrote their courses, the volunteers who created grammar guides (some smaller languages had an entire second course in the forums), the wiki contributors, the native speakers who answered questions in the sentence discussions.
All of their work made Duolingo the powerhouse it is today. Duo was built by a community who believed in its original mission: language learning should be free and accessible.
Bit by bit all of our work was hidden from us as Duolingo became a publicly-traded company. And now that work is being fed into their AI as training data.
Well, I've learned the true lesson of Duolingo: never give a corporation your labour for free. Don't ever trust them, no matter what they say. Eventually greed will consume any good intentions.
#duolingo #languagelearning #enshittification #capitalism
These volunteers didn’t think about it in these terms.
They gave away their work for free to help people learn languages, and for a long time Duolingo seemed like the best platform for that.
Starting your own platform is much more difficult than contributing to an existing one that seems to be operated with some amount of goodwill…
Poor computer literacy is really biting people in the ass. Quotes like this really stand out to me:
Bit by bit all of our work was hidden from us as Duolingo became a publicly-traded company.
Did you not know that they would be able to do this from the start? Or perhaps you knew and were just being extremely naïve? Either way, not being aware of what kinds of control other parties have when you share data with them is something that’s all too common these days. I really wish people would consider the ramifications of what companies can do when you give information like this to them.
Like giving your phone number away for no reason. The moment you share it, you give companies all they need to start spamming the shit out of you (or giving it away to other companies that will happily do it instead). How is a concept like this so hard to understand?
It’s not that they didn’t know that they could. It’s that they didn’t think they would.
Because—and I say this as a user of Duolingo who first started using it after the old comments were made read-only, but before they were removed entirely—it’s fucking insane that they did. Those comments were so useful to the user. I don’t know how many times I went to them to have some aspect of the lesson explained to me because the app itself doesn’t actually do any real “teaching”, it just tells you that you got it wrong and what the right answer is. The comments from users helped explain the nuance in word meaning, or the relevant grammar rule, helping add enormous value. By removing them they are literally making their product worse for no gain.
People thinking that they’d act rationally wouldn’t expect that.
People should have known this from the beginning.
These volunteers didn’t think about it in these terms.
They gave away their work for free to help people learn languages, and for a long time Duolingo seemed like the best platform for that.
Starting your own platform is much more difficult than contributing to an existing one that seems to be operated with some amount of goodwill…
Poor computer literacy is really biting people in the ass. Quotes like this really stand out to me:
Did you not know that they would be able to do this from the start? Or perhaps you knew and were just being extremely naïve? Either way, not being aware of what kinds of control other parties have when you share data with them is something that’s all too common these days. I really wish people would consider the ramifications of what companies can do when you give information like this to them.
Like giving your phone number away for no reason. The moment you share it, you give companies all they need to start spamming the shit out of you (or giving it away to other companies that will happily do it instead). How is a concept like this so hard to understand?
It’s not that they didn’t know that they could. It’s that they didn’t think they would.
Because—and I say this as a user of Duolingo who first started using it after the old comments were made read-only, but before they were removed entirely—it’s fucking insane that they did. Those comments were so useful to the user. I don’t know how many times I went to them to have some aspect of the lesson explained to me because the app itself doesn’t actually do any real “teaching”, it just tells you that you got it wrong and what the right answer is. The comments from users helped explain the nuance in word meaning, or the relevant grammar rule, helping add enormous value. By removing them they are literally making their product worse for no gain.
People thinking that they’d act rationally wouldn’t expect that.
I understand that. Unfortunately, though, one has to expect always the worst from Corps, no matter how “good” they appear to be at the beginning.
Same for people contributing to google maps
I mean, I do that for me. If I’m going to a road I want the name and address to be right. I use g maps a ton.