It’s on purpose I think. I’ve been trying to cancel my alarm system for a house I no longer live in, and every time I call I wait on hold 1-2 hours minimum.

If I get through, I get transferred for some reason, five times once.

Twice now they just hang up on me.

I can’t issue a chargeback to the bank because they said they’ll just send me to collections.

They claim there is no way to cancel via mail or email, even though I know there is, the thing is you have to navigate the shitty tree and escalate it in a way where they will allow you to cancel that way.

Fuck companies that do this.