Why did Best Buy survive buy Circuit City went under? They were basically the same thing, so what did they do differently?
As someone that shopped at both, but preferred Circuit City, I think Best Buy initially did a better job of “wowing” customers and had a better store layout. They also were better at trying to squeeze money out of people and thus were more profitable than Circuit City, so when times got leaner they survived and then had the whole market.
Circuit City’s management made several consecutive catastrophic fuckups which ultimately led to the company’s demise. The most widely publicized one was firing all of their experienced staff and attempting to backfill all of those positions with minimum wage newbies. This obviously backfired spectacularly.
They also dropped a stable, profitable high-margin product category (appliances) to focus on an unstable, low-margin category instead (TV’s and personal electronics).
They also invested heavily into selling loads of televisions. They stocked up on TVs for the holiday season using purchase orders (basically using an IOU to pay back later), but when they were stuck with all thier unsold stock they folded since they couldn’t pay those bills.
Oh and Best Buy owes its survival to investing heavily into cell phone plans and contracts. They would’ve folded without it.
Even now they get lots of company kickbacks from Sony, Samsung, Apple, Sonos, etc to be a showroom for stuff.
Oh and Best Buy owes its survival to investing heavily into cell phone plans and contracts. They would’ve folded without it.
Radio Shack limped along for maybe a decade after their core business stopped making sense, because of their cell phone deals. This Onion article from 2007 captures the cultural place that RadioShack operated in at the time, and they didn’t file bankruptcy until 2015 (and then reorganized and filed bankruptcy again in 2017).
I think it’s a Highlander scenario, there can only be one.
Circuit City blew all their money trying to create a disposable DVD called Divx. It was intended to replace video rental stores.
Oh that was wild too, those color changing DVDs.
You are probably referring to FlexPlay, a completely different implementation of the same basic idea.
Might be. I remember them being marketed as “no return rentals”
Yeah. The DIVX discs mentioned here need a special player
The way these buildings were built tell you they weren’t intended to be around for long. Four cinder block walls and a flat metal roof. Cheap to put up, easy to tear down
These buildings have generally been around for longer than the companies that moved in and then went bankrupt 🤷♂️
There is a Toys R Us a few blocks away from me that I used to go to as a kid and it’s wild to me that only in the last year has anything been done to it and all that was done is someone erected a chain link fence around the property to keep people out because it was pretty popular for hooking up and selling drugs given in its in a sparsely populated area and has absolutely no lights around. Like it still has the sign and shit, the building has just sat completely abandoned for over a decade since TRU went bankrupt.
We had Blockbusters and Circuit City and even a Mervyn’s here. The buildings have all been re-used though. Just the TRU and the Orchard Supply next to it have sat unchanged over the years, like ruined relics of the past.
Look upon my works and despair.
Like the Pizza Hut turned Bank turned Chinese Food Restaurant turned Fed Ex Pack and Ship
Turned back to pizza hut in a few instances
Toys r Us is still going strong in Canada
…What else of ours have you got?
There’s still one Spencer’s gifts left in my city.
We also just recently got papa John’s but I’m too conflicted to try it
I have a teenager. Trust me, Spencer’s are still all over the U.S. As is Hot Topic.
And I hate them both.
Well I wouldn’t say strong
A reminder that two of those three didn’t fall, they were killed by vulture capital
There was a Wisconsin retail chain, Shopko, that fell to this, too. They bought the company, then took out loans against all the properties. Those loans were paid out as bonuses to the board, but the company had to pay the bill.
Then they minimally staffed the stores. One person handling registers, one or two behind the customer service counter, and one or two people on the floor to handle stocking and helping customers. If you needed help, you could easily be waiting around 15 minutes for anyone to come. This for a store that, while not as big as a Super Walmart, is around the size of a regular Walmart.
During the inevitable bankruptcy, it was revealed that the money taken at the register for state sales taxes was pocketed by the company rather than paid to the state.
All under the guise of “brick and mortar can’t compete with Amazon”. Competition was not the problem. Shopko was murdered by its own board of directors.
I still won’t forgive Shopko for consuming Pamida and ultimately taking the remnants of Pamida down with it.
I’m surprised to see on Wikipedia that Shopko actually owned Pamida basically the entire time I was growing up, they just ran it independently. They even broke up breifly before re-merging later. The second merger sent it all to shit, though. “Shopko Hometown” my ass.
Private equity spent most of the 90’s destroying Montgomery Ward and Eddie Lampert held Sears/KMart under the water until the bubbles stopped so he could cry to anyone that would listen that the retail business was failing while he made a fortune selling off the company’s real estate.
Yup, they deliberately ran it into the ground. They took out loans against Kmart to buy Sears and sold Sears and Kmart properties off to give themselves money via stock buybacks.
And what’s worse, because it worked, you can see similar actions happening to other major retail outlets. Target, in particular, seems to be following directly in the footsteps of Kmart.
RIP Fry’s.
There was always a certain ambiance in Circuit City that I found to be appealing. At least on my local one before it closed down. It was like the lights were dimmed way down, but it was still bright enough to see. I guess you would call that “cool temperature” lighting, which is definitely not fashionable anymore. Everything nowadays seems to follow Apple’s store design which is this sterile eggshell white, bathed in neutral or warm temperature lighting. I find it kind of boring, but I understand why they do it that way.
Plus, I loved how instantly recognizable their old stores were. The big red block turned at an angle for an entrance was brilliant imo. They used it a lot in their television commercials and made it look like a plug end or a battery coming down from the sky.
1 of the three was killed to make some hedge fund richer. Toys r us would not have died if it hadn’t been shorted in to oblivion.
Once again “the earth” is supposedly synonymous with “that one country in North America”…
All three of these businesses were worldwide so fail.
Except for circuit City before some “akchually” guy corrects me, but it was still multinational (as in 2 nations to be exact).
It’s true. North America does in fact exist on planet earth.
Yeah, ToysRUs is alive and well in Canada. I have no idea that the bottom-right one is.
TigerDirect
It’s a Circuit City.
I bought my first PC’s parts all from TigerDirect’s website. Did a bunch of my research for it using their catalogue.
Nowadays I’m just happy to live an hour from a Microcenter.
TigerDirect eventually acquired the rights for the Circuit City name, years after the stores closed. They were great for awhile, it was just weird that they tried to revive the brand.
I bought my first PC parts at CompUSA, which… I don’t think I’ve seen for a very long time lol. Definitely used TigerDirect when I was in college though.
And TigerDirect also obtained the rights to the CompUSA name. That didn’t last long in the retail space either.
In my town, TigerDirect resurrected the actual physical defunct CompUSA location and reopened it, and then that location tanked again shortly thereafter.
Apropos of nothing, our long-abandoned Circuit City building is apparently finally being revamped into… An Aldi. For fuck’s sake.
TIL, thanks!
Circuit City
K Mart
Once again “the earth” is supposedly synonymous with “that one country in North America”…
they gave North American examples but the statement is universally true
pour one down for Fry’s
Circuit City was great until it wasn’t.
Sucks.
This is why I’m so angry that billionaires managed to convince people there are companies that are “too big to fail”.
Our tax dollars have been used to prop up private companies.
Yet it couldn’t save toys r us?
Yet it couldn’t save toys r us?
Nope. Because Toys R Us was murdered by an investment firm.
Stahp I just watched a 2-hour video analysis of liminal spaces, I can only get so hauntological.
