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Michael Orlitzky was not having a good day with his laundry. First CSC Serviceworks, a laundry management company, replaced all of the machines in his building with new coin-op or app-powered ones. The card reading machines had been an issue for years because the cards would stop working and the recharge machine would steal dollar bills, Orlitzky said. Now he had another enemy with its own quirks to get used to. Plus, CSC had replaced the machines about a week ahead of schedule, meaning that any cash on his or others’ laundry cards was now worthless and unusable.

Then, one of the new machines ate his quarters. The first machine was stuck on the cold setting, and he had to pay another $2 and move all of his belongings to another machine. He called CSC customer service and was on hold for an hour. CSC eventually told him to get a refund through the company’s website, which in turn insisted he install CSC’s app to proceed.

“That was the day I decided laundry would be free,” Orlitzky told 404 Media in an email.

Orlitzky then discovered multiple bypasses to CSC machines that allow him to wash his clothes for free. Since then, he’s been pretty quiet about the whole thing. Orlitzky published a brief write-up of his escapades on his personal website last year, but hasn’t shared it on social media. Some people in his building know his secret, but that’s about it. That is, until now, with Orlitzky due to speak at the DEF CON hacker conference in August about how he found infinite money cheats for CSC laundry machines. The talk is called “Laundering Money.”

  • aseriesoftubes@lemmy.world
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    3 months ago

    Orlitzky also read through a bunch of manuals for the devices, and writes that the washers do keep a record of when the service door was recently opened, and, being app-based, that the machines are connected to the internet. In other words, CSC probably has a record of someone opening up the machine. “My personal stance on that is suck my diiiiiiiick, but feel free to perform your own risk assessment,” Orlitzky writes.

    This man is a national treasure.

  • FiveMacs@lemmy.ca
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    3 months ago

    It’s a small price to pay for trying to steal people’s data…learn your lesson and cease your immoral actions immediately companies. The people will not sit ideally by any longer.

      • cheet@infosec.pub
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        3 months ago

        Unfortunately a lot of rentals dont have their own laundry, or have to use a shared building laundry.

        At my last place we had to pay 3$ for a wash and 6$ for a dry. Had to use a credit/debit machine to load a card, and the machine was frequently broken, so I’d have to go to another building in the area to reload it, but I’d have to wait for someone to let me tailgate in the lobby.

        Just own it is like saying people should just buy homes or move to a better apt.

  • revelrous@sopuli.xyz
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    3 months ago

    I have never done a similar despicable thing once my shit landlord stopped performing maintenance on multiple building’s units and they started eating money. Never hurts to look up the manual.

  • Media Bias Fact Checker@lemmy.worldB
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    3 months ago
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