I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

  • DeltaTangoLima@reddrefuge.com
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    9 months ago

    I have my own domain that uses a specific 2-letter ccTLD - it’s a short domain variation of my surname (think “goo.gl” for Google). I’ve been using it for years, for my email.

    Over those years, I have discovered an astonishing number of fuckheaded organisations whose systems insist I should have an email address with a “traditional” TLD at the end.

    • stickmanmeyhem@lemmy.world
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      9 months ago

      A few years back I bought a .family domain for my wife and I to have emails at ourlastname.family That lasted a week because almost every online service wouldn’t accept it. Now we have a .org

      • CosmicTurtle@lemmy.world
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        9 months ago

        Doesn’t surprise me one bit. I’ve noticed that a lot of websites will only accept .com and a few will only accept email addresses from popular providers (Gmail, Hotmail, outlook, etc.)

        My guess is that it’s trying to reduce spam and fake account generation.

        • deweydecibel@lemmy.world
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          9 months ago

          My guess is that it’s trying to reduce spam and fake account generation.

          Thus preventing the growth of any small providers and further entrenching Microsoft, Google, Apple, and a handful of others as the only “viable” options.

    • PM_Your_Nudes_Please@lemmy.world
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      9 months ago

      Same. There are a lot of sites that just outright refuse to accept my email address that I’ve had for years, because it’s not a .com TLD.

      • nybble41@programming.dev
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        9 months ago

        CVS and E*Trade both refused to accept my fairly standard user@mydomain.info address during initial registration, but had no issue changing to that address once the account was created. It would be nice if their internal teams communicated a bit better.